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Ask us anything. Nothing here obliges you to buy.
The printed catalog is free and so is the postage. So are the fabric swatches, the planting guide, and as long a phone call as you'd like.
The quickest way is still the telephone.
You'll reach a person in our Raleigh office — not a menu, not a queue, and not a script. They can measure a chair for you while you're on the line, check a color against the daylight, or simply put an item aside while you think it over.
1-800-555-0142Monday to Saturday, 8am–8pm ET · Sunday, 10am–6pm ET
Free to call from anywhere in the United States. Average wait this week: under a minute.
Your catalog goes in tomorrow morning's post and usually arrives within five working days. If you asked for a call back, we'll ring within one business day — or reach us now on 1-800-555-0142.
Other ways to reach us
By email
We answer every message within one business day, and a real person writes the reply.
In person
Every chair we sell is on the floor to sit in. Free parking at the door, step-free throughout.
1420 Glenwood AvenueRaleigh, NC 27608
Mon–Sat 9am–6pm
About an order
Have your order number to hand if you can — it's on the confirmation we posted you.
1-800-555-0142, option 2
The small print, in plain words
What you do with my details
We use your name and address to send what you asked for, and your phone number to call you back if you asked us to. That is all. We do not sell your details, we do not pass them to other companies, and we do not add you to any list you did not tick.
If you'd like us to delete what we hold, call and ask. It takes about a minute and we won't ask you why.
Accessibility of this website
This site is built to meet WCAG 2.2 level AA. In practice that means text no smaller than 19 pixels, contrast well above the minimum, buttons large enough to hit reliably, full keyboard operation with a visible outline, and no animation for anyone whose device asks us to reduce it.
You can pinch to zoom on any page — we have not disabled it, and we never will. If you use a screen reader and something here reads badly, please call and tell us; we'd genuinely like to fix it.
Returns, warranty and the trial
You have 100 nights from delivery to change your mind about any item of furniture. Tell us and we collect it from the room it's standing in, at our cost, and refund you in full. You do not need the original packaging and we won't ask you to justify it.
Hardwood frames carry a 10-year warranty. Cedar garden beds carry 15 years against rot, split and warp. Both cover normal use in a normal home.
Is this a real shop?
This particular website is a demonstration build. The company, the products, the prices and the reviews on it are illustrative rather than real, and no order placed through it would reach anyone. It was made to show how a catalog site of this kind should look and behave.